Shipping policy
Saif Leather strives to ship your order as quickly as possible.
MONDAY – FRIDAY ONLY
- Orders are delivered Monday-Friday, excluding holidays, as determined by the carrier and service chosen.
- online orders are processed Monday-Friday 8:00am – 5:00pm EST.
Turnaround Time for Orders
- Orders placed by 12pm EST generally will ship that same business day but will, in any case, ship within 2 business days. Please account for weekends and holidays.
DELIVERY
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Responsibility: We will ship your order as described below. The carrier (Fed Ex, UPS, USPS etc) is responsible for delivery.
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- When your purchase is shipped, we email you confirmation that includes a tracking number. You can track your shipment directly with the carrier.
- The carrier will confirm delivery. Once the product is shipped, we have no control over delivery, but we will help you with questions. We do not offer replacement or refund for lost shipment.
- Most carriers normally delivery only on weekdays and non-holidays.
- Saif Leather does not take responsibility for delivery and we do not offer replacement or refund in the case of a lost or stolen shipment.
- We DO accept responsibility for a product that shows signs of manufacturing defect. Please contact our Customer Service team directly at concierge@saifleather.com
- Delivery will not require a signature unless you make special arrangements. If you wish to require a signature for delivery, please make this request by speaking with Customer Service.
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SHIPMENT TO CANADA
We ship to Canada by UPS with all duty and VAT pre-paid.